Overview
The SSL VPN service provides remote (off-campus) access to JMU systems and services that are not directly accessible through the Internet. Students and employees can access Library resources and databases by default. Access to other systems or network file storage requires additional approval.
SSL VPN Options:
- Ivanti Secure Access (formerly Pulse Secure)- places your computer on the JMU network with a JMU IP address. While connected, all network traffic is routed through JMU’s network.
- File Access- allows access to on-campus network file storage from off-campus (access to employee network file storage on the N: drive) through a web interface.
- Browse and Web Bookmarks- provide quick access to restricted web applications. Only the network traffic associated with the web application is routed through JMU's network, allowing direct network connections to other resources.
- Terminal Session- provides Secure Shell (SSH) access to UNIX servers and allows Windows Terminal Services connections.
Who can use this Service?
How can I get this Service?
Access to Library resources and databases
JMU students, faculty, and staff have access to Library resources and databases by default.
Access to other systems
Access to systems such as the N: drive, other network file storage, and PeopleSoft applications requires additional approval. To obtain access, submit a Remote Access Request.
Where can I get Help/Support?
Accessing SSL VPN with Ivanti Secure Access (formerly Pulse Secure)
Accessing SSL VPN from a web browser
- Open a web browser to https://sslvpn.jmu.edu
- Enter your JMU eID and password in the appropriate fields and click the "Log In" button
- Complete Duo authentication as you would for any other JMU system
Information Technology Help Desk at (540) 568-3555, IT Service Portal or helpdesk@jmu.edu
FAQs
When do I need to use the SSL VPN service?
Anyone needing to access licensed library resources from off campus will need to use either OpenAthens or Ivanti Secure Access (formerly Pulse Secure). Also, individuals who need access to network file storage, private server or services typically restricted to JMU on-campus access can use SSL VPN for access. Some services will not be available from off-campus, even with the SSL VPN.
Can I use the SSL VPN service with any Internet Service Provider (ISP)?
Yes. If you have questions about compatibility, contact your ISP.
How can I use the SSL VPN service to access library resources from off-campus?
Choose one of the connection methods listed on the libraries "Connect..." resource page at https://www.lib.jmu.edu/connect.
