New Look for VPN Logins
Duo Universal Prompt is Coming
Information Technology-Computing
The look of the VPN login process is changing on Jan 9th at 9AM. Previously, the VPN asked for a secondary password early in the login process. Below is a screenshot of the current/old SSL (web-based) VPN login screen:
The desktop Ivanti Secure Access VPN client similarly prompted for a secondary password (Windows and Mac clients shown) after your eID and password were submitted:
After January 9, the login screen will change to the familiar style that you associate with other JMU systems:
The new login process accepts your eID and password, and afterwards, you will complete Duo authentication. After submitting the form above, you will see the new Duo Universal Prompt:
If would like to reduce the number of times you login to JMU systems in this browser, on your device, you may tell Duo that this is your device in the prompt that appears next:
By choosing “Yes, this is my device,” you will experience fewer authentication prompts over the next week as you sign in to other JMU systems or return to the VPN.
