The New Okta Hardware Token (Yubikey)

Nov 18, 2024: Your old Duo hardware token will not work with Okta. Learn how to obtain a new hardware token, known as a Yubikey, for use with Okta.

IT Test Scoring Service Updates

Nov 18, 2024: This update includes information about Test Scoring Center operations during Fall 2024 final exams as well as the future of the service.

Have Questions About Okta?

Nov 15, 2024: As JMU prepares to enroll more users into Okta, Information Technology wants to address several common questions regarding Okta and Okta Verify.

New Storage Limits in Microsoft 365

Oct 22, 2024: Due to a recent Microsoft policy for educational customers, Information Technology is responding by implementing new storage limits for students, employees, and affiliates.

Data Retention, Access, & Privacy in Copilot and other Microsoft Tools

Oct 18, 2024: In a recent message to employees, the AVP for Information Technology announces some new features of Microsoft Copilot and outlines access and privacy of data stored within all Microsoft tools.

Some devices incompatible with Windows 11

Oct 9, 2024: Some devices will be incompatible with Windows 11, and Information Technology requests that any incompatible machine be replaced by June 2025.

Important: Microsoft Copilot with Data Protection

Sep 16, 2024: Information Technology and JMU Libraries has important information regarding employee use of Microsoft’s generative Artificial Intelligence tool, Copilot.

Office 365 Apps update

Sep 16, 2024: Information Technology has a few updates regarding a few Microsoft Office apps, including Microsoft Teams files and the Scheduling Poll.

Information Technology introduces StatusPage

Sep 13, 2024: Replacing Computing Alerts, StatusPage allows you to see the current status of several major JMU IT systems.

Change to M365 Duo prompt on Oct 12

Sep 9, 2024: JMU users will be required to use one extra click to start a Duo push when accessing Microsoft 365 applications.

Information Technology to launch new Knowledge Base

Sep 6, 2024: JMU users can now search hundreds of help articles written by the IT Help Desk in a new, user friendly interface.

Microsoft Scheduling Poll

Aug 14, 2024: Looking for a reliable way to schedule meetings without back-and-forth emails? Try using Outlook's new Scheduling Poll.

Coming soon: Okta Verify to replace Duo

Aug 13, 2024: Okta Verify will soon replace Duo as our multifactor authenticator. Learn what Okta is, who it affects, and what you have to do to get ready.

Update on Crowdstrike outage

Jul 20, 2024: Message from Interim President Charlie King

ByteDance and Tencent applications prohibited

Apr 26, 2024: Virginia law prohibits all JMU employees from using any application developed by ByteDance or Tencent on JMU devices or while connected to any state network.

Technology spring cleanup

Apr 26, 2024: Information Technology encourages all employees to take time to review their technology use and consider moving files to the cloud.

Change coming to network sign-in

Apr 26, 2024: Employees or affiliates who connect to the JMU network with Ethernet cables will soon see a new login page.

Year-End Technology Purchases

Mar 13, 2024: Faculty and staff should submit any Technology Solution Requests for technology purchases no later than Friday, May 3rd.

New Teams Arrives at JMU

Mar 13, 2024: Starting March 19th, all JMU users can begin using New Teams. Starting April 1, 2024, all remaining users will automatically switch over.

Announcing Microsoft Copilot AI with Data Protection

Mar 13, 2024: JMU Information Technology is pleased to announce that Microsoft Copilot is available to the university community with Microsoft’s commercial data protections.

Lab Location Changes Beginning Summer 2024

Mar 13, 2024: Following the Spring 2024 term, Information Technology (IT) Lab Services will close two computer lab locations in Gabbin 203 and Moody 203.

Windows 10 End of Support in 2025

Mar 12, 2024: Microsoft has announced that Windows 10 will reach end of support on October 14, 2025. JMU departments should purchase replacements for any computers built before 2019.

MacOS Sonoma Has Arrived

Mar 12, 2024: The latest version of MacOS, Sonoma, is now available for installation on JMU Macs through the JMU Self Service application. JMU departments should purchase replacements for any computers built before 2019.

Adobe Sign and Microsoft 365

Feb 13, 2024: Adobe Sign is JMU’s cloud-based, e-signature service that allows you to sign, send and track signature processes quickly and easily. Take advantage today!

Introducing New Teams

Feb 13, 2024: Information Technology will soon be pushing out the New Teams Experience to all of JMU, which includes several key improvements to the current Microsoft Teams application.

Email Banners Simplified

Feb 12, 2024: Information Technology has recently removed a common gold banner that tagged on external emails.

New Look for VPN Logins

Dec 14, 2023: The look of the VPN login process is changing on Jan 9th at 9AM to use the new Duo prompt.