Information Technology introduces StatusPage

What is StatusPage?

StatusPage is a new web tool that displays the current status of several major JMU IT systems. The new tool replaces the former JMU Computing Alerts site, and it offers several advantages. Most updates to StatusPage occur in real time, and the tool also displays a historical record of system notifications. For each major system, StatusPage can tell you whether it is currently operational, experiencing a service disruption, or going through maintenance. You can even subscribe to alerts to be notified directly when disruptions occur.

StatusPage interface

What systems are displayed?

Currently, StatusPage shows the operational status of the following systems:

• Aceware
• Aceware CFI
• Advance/Cognos
• AiM
• Canvas
• Cherwell
• CRM
• Duo
• Effort Reporting System
• EMS
• Finance
• HR Management
• MyMadison
• OnBase
• Student Administration
• Tableau Server
• UREC Register
• Zoom

JMU IT will continue to add systems to this list.

Where do I find StatusPage?

You can StatusPage by going to the JMU Computing site and clicking “Alerts” on the right side of the page. The alerts feed on the Computing site shows an abbreviated list of notifications from StatusPage. To see the full StatusPage site, click the “More Computing Alerts” link.  Very soon, there will be similar feeds from StatusPage on the IT Service Portal and in MyMadison.

How to find StatusPage

How do I subscribe to updates?

To subscribe to receive email and/or text notifications if a system goes down, go to the top-right corner of the StatusPage site, and enter your contact information.

Subscribe to receive updates