Email Us

To make sure your email is routed appropriately, please choose from the following email destinations:

Scholarships - For questions pertaining to scholarships, including:
    •  Status of scholarships you have been awarded or Scholarship application questions

Loans - For questions concerning Subsidized, Unsubsidized, PLUS or Private loans, including:
    •  How to adjust a previously accepted loan or to find out the status of a loan

Verification - For questions concerning documentation required to determine aid eligibility, including:
    •  Income verification, student/parent verification worksheets
    •  Using the FAFSA's IRS Data Retrieval Tool to bring tax return information into your FAFSA

Summer Aid - For questions about aid for classes taken during summer sessions, including:
    •  Applying for Summer Aid or Summer Aid status and disbursement questions

Satisfactory Academic Progress (SAP) - For questions about SAP, including:
    •  SAP appeal questions, SAP appeal documentation and how SAP impacts aid eligibility

Financial Aid - For all other questions, including:
    •  Questions pertaining to the FAFSA, enrollment changes, aid eligibility
    •  Award Notices, Study Abroad aid, JMU Cost of Attendance
    •  Other questions not fitting into a category above