Shannon Wilson earned dual degrees in business management and organization development, and liberal arts from Eastern Mennonite University. She began working at JMU in 2009, where she received her Master of Education, and served as the Assistant to the Dean from 2014 until 2022, when she assumed the newly created position as Director of Professional Development with the Dean's office.

This role builds on Shannon's extensive network of relationships in the College, her training as an educator, and her varied work experience. She works with the college to help students navigate professional development by coordinating the College of Arts and Letters Career Readiness Conference, liaising with the University Career Center, building engagement between alumni and students, and increasing internship awareness.