All full- and part-time Commonwealth of Virginia employees must take these trainings.

If you are an employee who has taken these trainings at another state agency, you may request an exemption in the COVLC platform.

All Commonwealth of Virginia employees are required to take certain trainings. These training requirements change periodically, based on legislative or Virginia Department of Human Resource Management policy modifications.

Certain trainings are required when an employee goes through orientation,  some annually,  and others for certain positions.

View current state training requirements (PDF)

Training must be completed within 30 days of hire.

Work with you supervisor to find time during your workday to complete these trainings. Your time for completing this trainings should be on your timesheet.

Due to legislative changes over the years, some of these trainings may not have been requirements when you were onboarded. The Code of Virginia and DHRM require that all employees take certain trainings, regardless of original hire date.

Title IX Training is a federal requirement and the Kognito At Risk:  Mental Health training is a JMU-specific requirement.

Go to the Commonwealth of Virginia Learning Center (COVLC) to complete the state mandated trainings. To complete the Kognito At Risk: Mental Health and Title IX trainings, log into your MyMadison account.

Course times for the Commonwealth of Virginia Employee training modules vary and are listed in the course description in the COVLC. The Title IX and Kognito training times are dependent on what type of position you hold and how you answer the questions. (Kognito is an interactive training that presents scenarios according to how you answer the questions.)

You do not need to complete them all at once.

Only the state trainings will appear in the COVLC. Trainings are on your Training to Complete list if they are outstanding. They will appear on your transcript if they have been completed.

Go into your MyMadison account to find your Kognito and Title IX completion statuses.

• For COVLC questions, please email hrcompliance@jmu.edu or call 540-568-8050.
• For questions about Kognito Mental Health:
  • For technical issues logging into MyMadison or if you do not see the Kognito Modules within your MyMadison account, please reach out to the JMU IT Help Desk.  
  • For any technical issues within the Kognito platform, contact support@kognito.com.  
• For questions about Title IX:
  • If you have specific questions related to the Office of Equal Opportunity or Title IX, please reach out to those offices about content, resources, or support.
  • For technical issues within the Title IX platform, contact support.education@vectorsolutions.com.

You can request an exemption in the COVLC platform.

Requesting Extensions or Exemptions

If this option is available, the user can do the following:

• Request Exemption: The user can request to be exempt or not be required to complete a training assignment.
  • Click on the Request Exemption button below the Training Due Date portal.
  • A popup window will appear where the user will need to enter: the training period the request is for and the reason for the request.
  • Then click on the Request Exemption button at the bottom of the window.

If your trainings were taken another way, please send screenshots, copies of certificates, or confirmation emails about your previous completion(s) to hrcompliance@jmu.edu.

The Commonwealth of Virginia Learning Center (COVLC) is a learning management system for state government employees. For an overview of COVLC basics, please see this COVLC YouTube Video.

It may take as many as ten (10) days for your COVLC account to be created.

Use these steps for COVLC log in:

1. Go to https://covlc.virginia.gov/.
2. Select Log In.
3. Accept privacy policy.
4. Go to Forgot your Log in ID or password?
5. For your Log In ID, enter your last name and your @jmu.edu email address and select “Get Login ID.”
6. Login ID will be sent to your JMU email address.
   • Your login ID will most likely be a variation of your Cardinal ID number if you are a full-time employee.
   • If you are part-time, it will most likely be your eID (ex: lastfm) without the @jmu.edu. You will need to take note of it for the next step.
7. Next you will need to get a temporary password.
8. Enter your login ID.
9. Your temporary password will be emailed to your JMU email address. Use it to log in, then the system will force you to change your password.

If you run into issues, first try these strategies. If it has been ten or more days, and you are still unable to log in, please contact HRCompliance@jmu.edu or call 540-568-8050 for assistance.

The Training Assignments view of your transcript provides a list of training items assigned to you. The following information displays next to the title of each training assignment:

• Status: Your current status for training item (i.e., completed, incomplete, or exempted).
• Period Due Date/Time: The date and time by which the training must be completed.
• Action button: This allows you to view more information about the training assignment.

To view more information about a training assignment, select the expand the Details Button for that item.

Please turn off your browser's pop-up blocker and try again.

The most common incorrect data in COVLC is professional address or phone number. Please just ignore this information.

If you see incorrect data in the following fields, let us know by emailing hrcompliance@jmu.edu:

• Your job title
• Your manager
• Missing or incorrect supervisee(s)

Your transcript is a permanent record of all learning content in which you have been enrolled or participated, as well as content assigned to you. If you have attempted a learning item more than once, each attempt displays on your transcript.

Some systems support the use of multiple domains. If you are a member of more than one domain, all of your learning items display on a single transcript.

• Navigate to the Transcript
• Hover over (or tab to) the Learn menu in the navigation bar. Note: If you tab to the menu, use the down arrow key to display menu options.
• Select the Transcript.
• Note: If you only have access to a single menu, the Transcript option displays in the navigation bar.

Requesting Extensions or Exemptions

If this option is available, the user can do the following:

• Request Exemption: The user can request to be exempt or not be required to complete a training assignment.
  • Click on the Request Exemption button below the Training Due Date portal.
  • A popup window will appear where the user will need to enter the training period the request is for and the reason for the request.
  • Then click on the Request Exemption button at the bottom of the window.

The COVLC system contains very little personably identifiable information by which we can manage records. If you believe you have completed training that does not appear in your JMU COVLC account, please email hrcompliance@jmu.edu, and provide the following information:

• What former or current state agency or agencies might you have had an affiliation*?
  • If you are currently employeed by another agency, are you considered full- or part-time?
• What was your former email address for the organization(s)?
• Do you have any former names, if so what are they?

If a duplicate record exists, we will merge your records so all of your training will appear in one record.

* Affiliation could include a training you taken from another agency, such as Virginia Department of Emergency Management, Virginia Department of Health, etc.)

Yes, the state learning system is available for your professional development. Check with your supervisor about how and if addition trainings fit into your work schedule.

In most cases, you will find learning content in the Catalog and then enroll in (or access) those items.

Search for learning items:

1. Enter keywords or phrases in the Search for Content (or Search Catalog) field.
2. Use the Competencies field to search for content associated with a given competency, if necessary.
3. Select the Search button. A list of search results matching your criteria displays.
4. Refine your search results, or select the title of an item to view additional information.

Yes! To access the self-help, click on the ? on the top toolbar.