You may submit an appeal online by logging in to your parking account at jmu.aimsparking.com and clicking on “Appeal Citation.” Appeals must be filed within 10 calendar days of the date that the citation was issued. An appeals committee consisting of faculty, staff, and students at James Madison University will review your appeal. A decision will be sent to your JMU email address. Employees of Parking and Transit Services do not serve on the appeals committee. It may take several weeks to hear back from the Appeals Committee, depending on their hearing schedule and the volume of pending appeals.

Yes, an illegally parked vehicle will receive a citation with or without emergency flashers activated.

Yes, your vehicle must be registered for a JMU parking permit and displaying an accessible parking permit or plates whenever your vehicle is parked on campus.

Parking and Transit Services accepts cash, checks, MasterCard, Visa, Discover, American Express, FLEX, Apple Pay, and Android Pay. We do not accept coins.

Employee parking permit fees are paid by payroll deduction.

Contact Parking and Transit Services immediately at 540.568.3300 or parkingservices@jmu.edu. Citations issued to disabled vehicles may only be dismissed if notification is made prior to the time the citation is issued. Arrangements should be made to repair the vehicle or remove it from campus within 24 hours of notification. Disabled vehicles that present a danger to life or property may be towed at the owner or operator’s expense.

Parking and Transit Services relies on permit fees and citation revenue to support the costs of operating our department, including but not limited to: construction of new parking areas, maintenance of existing parking areas, personnel, snow removal, and lighting.

Do not park in a pay station space if the pay station is malfunctioning. A vehicle parked at a pay station space with a corresponding pay station that is malfunctioning is subject to a $25 fine. If you encounter a malfunctioning pay station, please report it to Parking and Transit Services immediately at 540.568.3300.

Temporary virtual parking permits are available for $5 a day to employees who do not purchase a longer-term permit. Temporary permits may be purchased on the day they are needed or up to two weeks in advance and may be purchased for up to five consecutive days.

Contact Parking and Transit Services at 540.568.3300 if you have additional questions.

Anyone with a JMU parking permit may park in specially designated loading/unloading spaces for up to 30 minutes. If you are unable to locate one of these spaces in the area you need access to, you may obtain a virtual temporary loading/unloading permit from Parking and Transit Services. There is no charge for a temporary loading/unloading permit if you already possess a current JMU parking permit. The fee for a temporary loading/unloading permit is $3 if you do not currently have a current JMU parking permit. You may not create your own space or park on sidewalks or grass to gain closer access to a building.

Login to your parking account at jmu.aimsparking.com. Click “Permits” and then select “View” on the permit you need to temporarily change. Click “Temporary Replacement” under the license plate for the vehicle that is in for service. Enter the information for the temporary vehicle and click “Confirm.” Remember to make sure the license plate is entered accurately to avoid unnecessary citations. The license plate IS your permit! Select the date range that you will be driving the replacement vehicle and click “Confirm.” You should now see a screen showing your “Active Vehicle Substitutions.”

If you need assistance, please contact Parking and Transit Services at 540.568.3300.

In order to terminate your virtual permit, you will need to email parkingservices@jmu.edu and request that your payroll deduction be stopped.

Parking regulations are enforced 24 hours a day, 365 days a year.

Yes, notes left on vehicles are not a justification to park illegally, and enforcement officers will disregard them. If your vehicle is disabled in an area you are not authorized to park, contact Parking and Transit Services immediately at 540.568.3300 or parkingservices@jmu.edu.

Parking regulations are enforced 24 hours a day, 365 days a year. This includes summer sessions, breaks, and holidays.

Faculty/Staff Parking: all university parking lots unless otherwise specified. Refer to posted signs for additional information.

You may also utilize the Campus Map, the Lot Search and the Lot Directory.

If you are at all uncertain about whether or not it is appropriate to park your vehicle at a particular location, contact Parking and Transit Services at 540.568.3300 to inquire before parking your vehicle.

Faculty and staff members who have purchased a new vehicle or changed the license plate on their existing vehicle must update their vehicle information with Parking and Transit Services via the Manage My Parking Account link under the Faculty & Staff Resources section of our website. Remember to make sure the license plate is entered accurately to avoid unnecessary citations. Your license plate IS your permit!

If you need assistance, please contact Parking and Transit Services at 540.568.3300.

Yes, faculty and staff members may have up to five vehicles associated with their virtual parking permit. To associate additional vehicles with your permit, utilize the Manage My Parking Account link under the Faculty & Staff Resources section of our website. Remember to make sure the license plate is entered accurately to avoid unnecessary citations. Your license plate IS your permit!

If you need assistance, please contact Parking and Transit Services at 540.568.3300.

Vehicles that possess an active virtual parking permit (excluding Remote Lot permits) and a valid accessible parking permit/plate may park in any general space in any lot, in metered spaces without needing to pay the pay station, and may park in spaces designated for special purposes unless there is a sign that specifically prohibits accessible parking.

Go to the “Event Parking” section of our website and fill out the Visitor Permit Request Form (5 or fewer visitors) or Event Parking Request Form (6 or more visitors) to make arrangements for guest parking.  Please submit event parking requests at least ten (10) days in advance of the scheduled start time of the event.

Email your questions to parkingservices@jmu.edu or call 540.568.3300.

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