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Pay for metered parking with your phone!

The free ParkMobile app makes it easy to find and pay for parking through your phone. 

Payment can be made through the ParkMobile app and via the mobile web app.

Download from the Apple storeGet it on Google PlayDownload from the Windows store

How it works

  1. Download the ParkMobile app, available on the AppStore, Google Play, or Windows Store, or those without a smartphone may use the mobile web app.
  2. Sign up with your email, license plate number, and a payment method.
  3. Once registered, you may begin to use ParkMobile immediately to pay on-the-go!

For more information, please visit the ParkMobile website.

ParkMobile Frequently Asked Questions

  • Contactless payment
  • Easy to register and use
  • Saves you time
  • Use the app’s suggested nearby zones to start parking quicker
  • Extend your parking session on-the-go (up to the maximum time allowed at that location)
  • Save Favorite and Recently Used zones
  • Optional, customizable expiration notifications
  • Ability to view parking history
Location Code
Chappelear Service Area 71001
D2 Lot 71002
D3 Lot 71003
Forbes Meter Lot 71004
G Lot (Bookstore) 71005
Harrison Service Area 71006
Mason Street Deck 71007
Walnut Lane 71008
Champions Deck EV Spaces 71009
Ballard Deck EV Spaces 71010
Grace Deck EV Spaces 71011
Mason Deck EV Spaces 71012
Warsaw Deck EV Spaces 71013
Chesapeake Deck EV Spaces 71014

When you pay for your metered parking by phone, your license plate and parking time are automatically displayed on a handheld device used by the parking officer.

Although this is unlikely to occur, first review the copy of your ParkMobile receipt to ensure that the license plate, zone and time for which you paid matches the license plate and zone where your vehicle was parked and is within the time indicated on your citation. If you paid for the wrong license plate or zone, or if your time expired, pay the citation or you may follow the instructions on the citation to submit an online appeal. If the license plate, zone and time paid match the information on the citation, provide your citation number and a copy of the ParkMobile receipt that was sent to your email address to Parking and Transit Services via email at parkingservices@jmu.edu.

Yes. Your credit card number and cardholder information are encrypted to the industry standard and no employee or user has access to any cardholder data.

You pay the stated parking rate for the zone where you parked plus a $0.30 transaction fee collected by ParkMobile for the convenience of using their service.

Because metered parking is intended for short-term use, you may only extend up to the maximum time allowed at that location. Example: You pay for 30 minutes and realize that you need more time. You may extend an additional 15 minutes, up to the 45-minute maximum.

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