Three women talking

Mission

To engage all students in accessible1 and inclusive2 learning, growth, and personal development opportunities3 and experiences.4

  1. Accessibility and Universal Design are a priority for JMU as we continue to remove barriers and ensure equity among all students.
  2. JMU is working to create more spaces for students to be valued, respected, and heard.
  3. We are a community of educators.
  4. Student Affairs should be a place where education in the classroom and personal growth and education come together for the complete student.

Vision

Every student thrives.

Student Affairs aspires to value students, limit obstacles, build resiliency and foster a climate where students thrive in their own way. To thrive is to live effectively, to operate at a high level of well-being, to fulfill potential and to contribute positively within a larger community. When students leave JMU, we want all of them to have the skills, knowledge and abilities to lead productive and meaningful lives.


Values

Focusing on Students: We engage with and actively listen to all students with their learning and development in mind.

Through our work in student affairs, we take this value to heart through everything that we do focused on students. We take our students’ needs and desires into mind when thinking and providing developmental opportunities. Student affairs recognizes that we cannot just make decisions based on what we think is best for students, but also listening to what they need to find success and growth during their time at James Madison University.

Leading Courageously: We lead purposefully and intentionally to enact needed systemic, long-term change with the guidance and voices of all constituents.

As a division, we are constantly looking for ways to be better than we were yesterday for our faculty, staff and students. A level of courage and intentionality is essential for these systemic changes. We want to make sure leadership includes all leadership styles, at every level, because we acknowledge that reaching these goals is not a solo job, but one that needs everyone.

Transcending Boundaries: We go beyond obstacles and artificial structures to serve the JMU community.

We developed phrasing for this value to point out the value of breaking out of silos and intentionally working together. We want to emphasize that we need to go beyond what we have done in the past and beyond previously understood limits. While some boundaries are important to keep in our personal and professional lives, we do not want to create and uphold obstacles that prevent students from getting the best experience possible.

Creating Belonging: We create spaces and a culture that celebrates all identities and makes it possible for faculty, students and staff to be their most authentic selves.

Belonging means you do not need to change in order to be included and celebrated; who you are matters. We acknowledge the action required to create spaces that celebrate all identities. We value and continuously focus on how we can improve our services and experiences to make celebration and encouragement of differing identities and backgrounds a reality.

Embracing Innovation and Change: We reflect on our past to innovate toward a better future to make positive change for all.

This value comes from the quote “old ways cannot open new doors”. This evolved to the idea that we need to come up with new, innovative ways to modify what we are doing and what we are trying to do in the future to have new and greater options for all. We acknowledge new ways and innovations need to come from new places and people who have not previously had voices in decisions. We recognize some of the practices, protocols and policies currently in place can be improved to be more inclusive for all. This includes shifting some of the “JMU Way” and transforming some of our traditions while also creating some new ones.

Honoring and Valuing Our Staff: We invest in each staff member by honoring and valuing their talents, gifts and needs.

Honoring means to acknowledge and fulfill obligations. In order for staff to be functioning at their best, we acknowledge their needs and accomplishments while holding each other up. Burnout can be a real obstacle in our work. To combat that reality a focus on support and care needs to exist so no one is pouring from an empty cup. We need to value each other by giving everyone a seat at the table and a voice in our work, and we need to support each other through positive and consistent relationships.

Prioritizing Health and Well-Being: We foster an environment where health and well-being are infused into all aspects of our campus culture.

As a health-promoting university, we are committed to moving toward system-level strategies that influence the health and well-being of people, place and planet. We work to improve the health of people who live, learn, work, play, and love on our campus. We use our resources to strengthen and support our communities both locally and globally.


Strategic Themes, Objectives and Opportunities

Theme 1: Student Learning and Development
  • Opportunity 1.1.1 - Evaluate current and develop new, as needed, student education, programs, and professional development that supports and expands student’s ability and opportunity to achieve post-graduation career goals.
  • Opportunity 1.1.2 - Evaluate current and develop new, as needed, student education, programs, and professional development that supports and expands student’s ability to positively contribute within their communities.
  • Opportunity 1.1.3 - Evaluate current and develop new, as needed, student education, programs, and professional development that supports and expands student’s ability to analyze how their values and ethics inform their choices.
  • Opportunity 1.2.1 - Implement additional connections to general education curriculum modeling Health Passport.
  • Opportunity 1.2.2 - Review cross departmental/divisional mentorship programs to support student retention.
  • Opportunity 1.2.3 - Implement a culture of shared resources, opportunities, and learning.
  • Opportunity 1.3.1 - Implement an assessment cycle to improve and enhance learning opportunities.
  • Opportunity 1.3.2 - Assess barriers to student learning across campus.
  • Opportunity 1.3.3 - Provide time, opportunity, and expectation for staff to engage in the literature.
Theme 2: Belonging
  • Opportunity 2.2.1 - Train members of our community on multicultural competence and creating/maintaining inclusive spaces.
  • Opportunity 2.2.2 - Collaborate with AA, CFI, Libraries, and CARS to identify, implement, and assess best practices for building belonging and community.
  • Opportunity 2.2.3 - Implement belonging co-curricular connections to Gen Ed curriculum.
  • Opportunity 2.3.1 - Leverage and enhance new and existing data and literature to assess and remove barriers.
  • Opportunity 2.3.2 - Implement business process analysis for key student facing processes.
  • Opportunity 2.3.3 - Assess spaces and make additions/modifications (as needed) for inclusivity and accessibility.
Theme 3: Health and Well-being
  • Opportunity 3.1.1 - Embed health and well-being into all aspects of Student Affairs culture.
  • Opportunity 3.1.2 - Use Okanagan charter and JED recommendations and best practices to continue to revise and realign health and well-being learning strategies.
  • Opportunity 3.2.1 - Evaluate current and develop new, as needed, student education, programs, and professional development that supports and expands understanding of how to be well.
  • Opportunity 3.2.2 - Model best practices for health and well-being.
  • Opportunity 3.3.1 - Recommend Okanagan Charter and JED recommendations as equitable and consistent wellness informed policies and procedures across campus.
  • Opportunity 3.3.2 - Integrate health and well-being into campus facilities and operations.
  • Opportunity 3.3.3 - Identify and minimize barriers to accessing physical and mental health resources and services both on campus and in the community.
Theme 4: Being the Best Place to Work
  • Opportunity 4.1.1 - Employment processes (from recruitment to departure) focus on the well-being of the person.
  • Opportunity 4.1.2 - Examine and provide compensation and work modalities (hybrid, work from home, flex work, etc.) that support employee well-being.
  • Opportunity 4.1.3 - Student Affairs creates and models a culture of trust, support, and autonomy in their work.
  • Opportunity 4.2.1 - Student Affairs focuses on employee engagement by focusing on growth, teamwork, individual contribution, and the fulfillment of basic needs (pulled from Gallup’s definition of employee engagement).
  • Opportunity 4.2.2 - Create professional development opportunities and job pathways that would prepare individuals for their ideal next position.
  • Opportunity 4.2.3 - Performance expectations are clear and apply to everyone consistently and equitably.
  • Opportunity 4.3.1 - All departments and individuals know, connect, and contribute to the mission, vision, and values of the division.
  • Opportunity 4.3.2 - Staff time, energy, and knowledge are valued with monetary compensation, recognition, and other meaningful benefits.
  • Opportunity 4.3.3 - Create a culture of sharing and receiving constructive feedback.

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