eMarket was established for departments that would like to accept online credit card payments for one time events, such as conference registrations, workshop registrations, etc. eMarket is a payment processing site. It can collect some participant information, but may be limited as it is not an event management system. All events must first be approved by the Assistant Vice President for Finance by completing the Business Activity Synopsis and the accompanying Cost Benefit Analysis (CBA). After the event has been approved, an eMarket Request Form must also be completed and approved by the Assistant Vice President for Finance. The approved eMarket Request Form must be sent to the University Business Office at MSC 3516 a minimum of 30 days prior to the payment acceptance start date. All forms that must be completed can be found below.

For more information, please contact our emarket specialist at (540) 568-3523 or ubo-charges@jmu.edu

UBO Responsibilities
  • Sets up the event using information from the eMarket Request Form
  • Makes changes to the event as requested by the department via email
  • Provides the department with url to be placed on the department's webpage
  • Provides the department with login information to reports
  • Reports daily settlements
  • Deposits funds collected weekly to the department and provides backup documentation
  • Reconciles local bank account monthly
  • Processes refunds to customers as requested by the department via email
Department Responsibilities
  • Completes the eMarket Request Form 30 days prior to the payment acceptance start date
  • Links the departmental webpage to eMarket (link will be provided)
  • Logs into eMarket daily to pull new orders (login information will be provided)
  • Fulfills orders
  • Emails the University Business Office regarding changes needed or to inactivate the event
  • Emails the University Business Office to issue a refund to a customer
  • Reconciles deposits against your departmental budget
  • Provides assistance and answers all customer questions
eMarket Forms

All Business Synopsis Forms must be completed in addition to the eMarket Request Form if you wish to collect credit card payments for an event. 

Business Activity Synopsis CBA Form
Business Activity Synopsis Form

eMarket Request Form
eMarket Request Form Instructions
eMarket Department Manual

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