Administrative Staff
Foundation Hall
1031 Harrison St., MSC 5736
Harrisonburg VA 22807
Responsibilities:
- Card Services, Madison Print Services & Mail Services Contract, Leadership, Customer Service, Special Projects
- Financial Contact for Budget Reconciliations, billing, A/R, Off-campus merchant program,
- eVA Purchasing
Responsibilities:
- Off Campus Merchant Program
- Budget Reconciliations
- Accounts Receivables
- Processes Vendor Invoices
- eVA Purchasing
Responsibilities:
- Manages CS Gold Database of Students, Faculty, Staff, Affiliates, Contractors, Alumni, UREC etc.
- Peoplesoft HR & SA Daily Download
- Door Access Authorizations/assignments
- Peoplesoft Testing
- CS Gold Equipment Billing/ purchasing
- Summer Conference and Special Use Cards/Services
- Early Arrival Cards/Services
Assistant Database Manager
Telephone:
Email:
Responsibilities:
- Supports Database Manager
- Conference and Special Use Cards
- Door Access Authorizations/Audits
Responsibilities:
- CS Gold Operations
- Data Guard
- System Security
- Disaster Recovery
- CS Gold Web applications
- CS Gold Special Request System Reports
- CS Gold Project Management
- Manages CS Gold Technicians
Responsibilities:
- CS Gold Equipment Specialist
- Micros Point of Sale administrator
- Dining Service’s liaison
- Imaging System/ID card Design, Card Link Specialist
- Computer Technician
Responsibilities:
- Web page administrator
- CS Gold Equipment Specialist
- JACard reader rentals
- Residence Life liaison
- Aero Point of Sale
- Electronic Door Access specialist
- Cash to Card (ValuePorts) specialist
- Inventory of Card Services equipment/surplus
- Inventory of CS Gold equipment, repair orders
Card Services Customer Service Office
738 South Mason Street
Student Success Center, MSC 3532
Harrisonburg VA 22807
Responsibilities:
- Manager for Customer Service Staff
- University JACards
- Meal Plans/FLEX/Dining Dollars Gold
- Meal Plan Changes
- Special Event Credits
- Procedure Manuals
- Marketing of JACards, meal plans, debit accounts
- Departmental (Duke Card) Accounts
- First Year/Transfer Orientation
- Responsible for daily financial reconciliations/deposits
Responsibilities:
- Daily Deposits of Sales
- Collection of ValuePort Sales
- Bi-monthly/Weekly Report to Departmental Users of CS Gold
- Bi-monthly Distribution of Sales
- Monthly Reports of Sales
- Credit Card Processing
Responsibilities:
- Assistant to Business Manager.
- Provides primary service and guidance to customers.
- Phone inquiries.
- Meal Plan purchases/changes.
- Declining Balance account deposits/refunds.
- Issue JACards/Specialty cards.
- Maintain daily office procedures and inventory.
Responsibilities:
- Assistant to Head Cashier
- Customer Service
- Meal Plan Purchases
- Declining balance account deposits/refunds
- Issue JACards/Specialty Cards
- Phone Inquiries
Fiscal Assistant
Telephone: 540-568-5694
Email:
Responsibilities:
- CS Gold Reconciliation of Sales
- Duke Card Account Billing
- Customer Service
- Meal Plan Purchases
- Declining Balance Deposits
- Issue JACards/Specialty Cards
- Phone Inquiries
Card Center
Harrisonburg, Virginia 22807
