Welcome to the James Madison University community! Our Dukes at Work onboard program is designed to streamline the onboarding process and make your entrance to JMU as smooth as possible. Now that you have accepted a position at JMU, you are ready to take the first steps in becoming a JMU employee.
New Employee Resources
Getting Started - Complete Required Hiring Paperwork
This must be completed on or before the first day of work.
- Log into http://www.newi9.com.
- Enter the JMU Employer Code 17737 when prompted.
- For Work Location, please enter Human Resources in the search field and select “Human Resources, 752 Ott Street MSC 7009, Harrisonburg, VA 22807.”
- For your work start date, please enter what your first day of work will be.
- Complete Section 1 of the I-9. There is a link to the instructions at the top of the screen should you need it.
New employees should receive an email from applicationstation@truescreen.com requesting authorization for a background check to be performed. Please open the email and follow the instructions to submit your authorization. Employment at JMU is contingent upon a completed background check. If you do not receive this email within 48 hours of receiving your welcome email, please check your Spam folder. If you still do not see it, please contact us at onboard@jmu.edu.
Employees being hired into Facilities Management will have completed a successful background check before beginning the onboarding process. These employees may not receive another background check request.
An email will be sent to you from Adobe Sign requesting that you electronically sign and complete the following forms:
- Employee Information Form
- Form W-4 – Employee’s Withholding Allowance Certificate
- Form VA-4 – Employee’s Virginia Income Tax Withholding Exemption Certificate
- Direct Deposit Authorization Form
- Selective Service Compliance Form (males only)
- Policy Summary Acknowledgement
- Social Security Card and Voided Check Upload (optional)
Complete these forms before attending your onboarding appointment.
JMU requires all faculty and staff who park on university-owned or leased property to have a valid JMU parking permit. The parking system at JMU is electronic; your license plate is your parking permit!
Human Resources can request issuance of a temporary electronic parking pass that should enable you to park on JMU’s campus for the two weeks that follow your start date. Human Resources should provide instructions for registering for a permanent parking permit during your onboarding session.
After you have completed Section 1 of your Form I-9 and your background check authorization, you must schedule an appointment to complete your hiring paperwork and Section 2 of your I-9 with one of our Human Resources representatives. You are not permitted to begin working until after this apppointment is complete.
We are located in the Wine-Price building at 752 Ott Street, Harrisonburg, VA 22807. There are visitor parking spaces out front for you to use and you are to check in on the second floor once you arrive.
Be sure to bring your original identification documents to verify your identity and eligibility to work in the United States, as these are needed to complete Section 2. Click here for a list of acceptable identification documents. You must bring original documents; copies of documents will not be accepted.
Living out of the area or working remotely? Let us know your availability for a virtual onboarding session here.
The following faculty should submit degree documentation as soon as possible after accepting their offer of employment:
- Instructional Faculty
- Adjunct Faculty
- A&P Faculty who will be teaching a for-credit course or for whom it is likely that teaching will be part of future job responsibilities
Visit the faculty credentialing website for more information on what degree documentation is required and where to submit your documents.
Candidates who have not submitted their transcripts prior to their first semester of teaching may have their position offer withdrawn.
Your First 30 Days of Employment - Action Items
JMU Email - Five to seven business days after you complete your onboarding session, you should receive your employee ID and gain access to the JMU system and your JMU email. Your supervisor should provide you with your eID and instructions on how to activate your JMU email.
Canvas (Teaching Faculty only) - Two to three business days after receiving email access, Canvas access should be granted. If access to Canvas is not granted within that time frame, please reach out to your department.
MyMadison - MyMadison is the hub for your employee information. After you have gained system access, you may visit MyMadison to self-identify a protected veteran status or disability, enter emergency contact information, view pay stubs, update tax/demographic information, view and edit leave balances, enroll in training, and more!
JACard - The JMU Access Card, otherwise known as the JACard, is a pocket-sized resource for campus identification and building access, as well as a reloadable form of exchange for merchandise on and off campus! After you have gained system access, visit Card Services on the second floor of the Student Success Center to get your quick-printed JACard. Bring your photo ID and be picture ready; your JACard photo will be taken on the spot!
If you do not register for a permanent pass before your temporary pass expires, your vehicle may be subject to ticketing while parked on campus.
After your eID has been activated, you must register your vehicle(s) and authorize your applicable payroll deduction through the Parking Services website to be issued your permanent electronic parking pass.
To acquire your permanent parking permit, navigate to the Faculty & Staff section of the parking services page. Choose Manage My Parking Account, then select Order Permit. You must log in with your eID and password to order an electronic parking permit.
Contact Parking Services at (540)-568-3300 or parkingservices@jmu.edu if your eID is not activated before your temporary parking permit expires or if you have any questions.
New employees have a 30-day window, from their start date, to enroll in benefits.
New, qualifying employees will receive an email from a member of the Benefits Team regarding Benefits Orientation and the following one-on-one appointment with a Benefits Specialist.
The Benefits Orientation provides a comprehensive look at the available benefit options and enables you to select which benefits are best for you and your family. During your one-on-one appointment, your Benefits Specialist may answer any questions that you have and assist you in completing the paperwork for benefits enrollment.
If you have any questions about your upcoming benefits appointment, please contact our Benefits Assistant at (540)-568-3593, benefits@jmu.edu, or via live chat!
All newly hired employees must visit the Policies and Compliance webpage and follow the instructions to complete all new hire training within 30 days. Doing so is a significant way to demonstrate your commitment to fulfilling our values, goals, and strategic priorities, particularly in the areas of diversity and inclusion.
EXPLORE MORE
Faculty Welcome Week (Orientation)
Faculty Welcome Week is JMU's orientation program that will help new faculty get started at JMU, connected with new colleagues, and oriented to the institution and its culture. While it is designed for full-time faculty who are new to JMU, newly tenured, or recently promoted to full-time, we also encourage part-time faculty to attend. To learn more about Faculty Welcome Week and to register, please visit Faculty Welcome Week - JMU.
UConnect - Employee Orientation
Enter the year-long UConnect Faculty and Staff Orientation Program, designed to provide new employees with resources, support, and information to engage and assist them throughout their first year of employment.
BE A BALANCED DUKE
Balanced Dukes, the work-life balance and integration program for James Madison University, offers wellness programs, initiatives, and campaigns that encourage health and wellness among faculty and staff across campus.
Professional Development Opportunities
Navigating a new system can seem confusing and, at times, difficult. Allow IT Training to guide you to the road of safe and informed system use through their numerous available trainings. Register to attend IT training courses through MyMadison.
Recommended courses for new employees include:
- IT200 Computing @ JMU - Learn the basics of navigating the JMU website and MyMadison. This 90-minute training is recommended for all new employees.
- IT204 RunSafe - Discover how to safely use technology by learning how to recognize risks and prevent cyber attacks.
IT Training also provides system-specific trainings about central systems used at JMU, like eVA and AiM, as well as how to optimize efficiency when utilizing Microsoft programs, the beginner's guide to Cascade, and more! Training is required to gain access to many JMU systems.
Wondering which IT Training classes you need to take? IT Training has created a short eLearning to help you figure out which courses you should take to be successful in your role.
JMU values the growth mindset and encourages all employees to use the resources available to them to grow both personally and professionally. Complete training through Talent Development to gain useful and transferrable skills.
- Talent Development Workshops: Talent Development holds development workshops focusing on various competencies, from administrative skills to team building and work-life wellness. View a full list of upcoming workshops on their event calendar.
- Certificate Programs: Achieve a higher level of knowledge and skill by becoming a certified professional in your role. Offered certificate programs include:
- Resource Collection: Gain more knowledge by reading your way through Talent Development's Library. Borrow publications for free through TD's book checkout system!
Explore more of Talent Development's valuable employee resources by visiting the website!
Questions? Contact the Onboard team at (540)-568-3597 or onboard@jmu.edu.
