Helpful Resources for Families
Whenever possible, let your student be the one to contact an office, ask a question, give feedback, or research how to accomplish something on campus. Our students need to develop relationships with campus offices, and they will be building real-world problem-solving skills when they do the work themselves.
JMU Office of Family Engagement serves as your first point of contact with questions, comments, concerns or just to serve as an empathic listener. Call us at (540) 568-3190, email family@jmu.edu.
Emergency Assistance for Students
Immediate Threat:
- Off Campus: Call 911
- On-Campus: 540-568-6911
Academics
- Academic Advising
- Access to Grades/FERPA
- Advising/Enroll Worksheets
- Courses Required
- Enrollment Verification
- General Education (planner)
- Graduation Requirements
- Library
- Probation/Suspension
- Programs of Study
- Register for Classes
- Student Success Center
- Study Abroad
- Textbooks-How to Get
- Transcripts from JMU
- Transfer Credit to JMU
- Tutoring/Learning Centers
- Tutoring Handout
- Veteran Benefits
- Withdrawal from JMU
Campus Life
- Athletics
- Career Center
- Clubs/Student Organizations
- Community Engagement & Volunteer Center
- Dining
- Fraternity & Sorority Life
- Internships
- JMU Spirit & Traditions
- Meal Plan Info
- Meal Plan Options
- Off-Campus Life
- Residence Life Resources
- Residence Halls-Virtual Tours
- Res. Halls-Open & Close
- Safety
- Student Conduct
- Student Activities/Be Involved
- Student Affairs Email Archive
- Student Leadership Programs
- Technology Support
- Videos about Student Life
Financial
- Account Holds
- Adulting after College Series
- Authorized User
- Billing/Tuition Payments
- Dining Dollars
- Federal Work Study
- Financial Aid
- Financial FAQs
- Giving to JMU
- JACard/FLEX/Card Services
- Madison Money Manager (M3)
- Meal Plans
- Mobile ID
- Scholarships
- Student Employment
- Student Need: Food, Urgent Financial or Housing Assist.
Health & Well-Being
- Alcohol & Drug Information
- Care Referral/Madison Cares
- Counseling Center
- Disability Services
- Food Pantry
- Health Center/MyJMUChart
- Health Promotion/Well Dukes
- Mentorship Through Exercise
- Self-Care: Physical Health
- Self-Care: Mental Health
- Sending Care Packages
- Student Health Insurance
- Student Struggles-Response
- Telehealth/TimelyCare
- University Recreation
Resources & Support for Students
- Accountability & Restorative Practices
- BIPOC & LGBTQ+ Spaces
- Extended Class Absences
- First-Generation Students
- Graduate Students
- International Students
- LGBTQ+ Students (SOGIE)
- Madison Cares (care referral)
- Multicultural Services (CMSS)
- Reporting Situations
- Setbacks Program/REBOUND
- Student Resources/Gateway
- Support During Crisis
- Student Support Hub
- Veteran/Military Students
Resources & Support for Parents
- Career Center: Parent and Family Resources
- Families of First-Generation Students
- Family Involvement Opportunities
- Glossary of Terms for Families
- Helping Your First-Year Student Adjust
- Helping Your Student Make Connections
- Madison Family Handbook
- Madison Family Newsletter
- Parents Council Directory
- Parents Council (First-Year Parents Only)
- Student Accountability for Parents
- Student Privacy for Parents
- Update Your Contact Information
- What Parents Can Do To Help
Madison Cares is a network of university resources to support students in distress. Fill out the online referral form if your student or a student you know is in need of help.
Connect with the JMU Family!
Family Engagement
