We now have a ticketing system for our IT help requests. CSM IT tickets will go directly to the relevant IT representative for each department.
Please note: If you have IT needs that are truly urgent e.g. non-functioning technology in a room you are teaching in at that time, please contact your usual points of help (Department IT representative and/or the Learning Innovation & Designs help desk).
CSM Dean's Suite
IT Representative: Thomas Finnegan
CSM Servers & HPC
IT Representative: Jack Garmer
CSM Server Requests: Submitted through JMU IT Portal (Search for "CSM Infrastructure")
HPC Requests (access, storage, software): Submitted through JMU IT Portal (Search for "HPC")
Biology
IT Representative: Luther Brefo
Chemistry & Biochemistry
IT Representative: Winston Shifflett
Geology & Environmental Science
IT Representative: Thomas Finnegan
Mathematics & Statistics
IT Representative: Derek Buchanan
Physics & Astronomy
IT Representative: Winston Shifflett
