There is NO emergency room facility in the University Health Center.  In the event of a life-threatening emergency call (540) 568-6911 from on-campus or 911 from off campus.

What is MyJMUChart?

A secure online patient portal which gives students the ability to receive secure messages from the University Health Center, schedule or cancel appointments, access receipts and enter their medical and immunization history. 

You can also edit your profile to include preferred name, gender and pronouns.  UHC works to provide an open and inclusive atmosphere that respects our students’ identities.  We encourage students to talk openly with their healthcare provider so they can provide more personalized care.

Students sign in to MyJMUChart 

How to log on to MyJMUChart:

1. Navigate to MyJMUChart. Duo Authentification is needed to access your account MyJMUChart.
2. Log in using your JMU eID and password.
3. Complete the Duo Authentification.
4. Once logged in, you can utilize the services within the portal, such as make appointments, view lab results, upload forms, update immunizations and more. For more guidance, see our Quick Guide to MyJMUChart.

To schedule an appointment:

During the school year:

First, determine which clinic best suits your needs.

• General Medicine: For a variety of general medical concerns including illness, eye and ear problems, abdominal pain, chest pain, and skin conditions. Appointments may be scheduled online at any time, or by calling the Health Center at 540-568-6178, option 2 during business hours.
• GYN Clinic: Provides evaluation and treatment for various medical concerns specific to students with a vagina. Urinary Tract Infections without other symptoms may be seen in Urgent Care. STI testing without symptoms should be scheduled through the Nurse Clinic.
• Nurse Clinic: Allergy shots, TB tests, STI testing if you have no symptoms or you are not aware of coming in contact with an STI, Travel Clinic, stitches/staple removal, pregnancy tests, vaccinations, COVID-19 testing with NO symptoms, STI self-testing request available on MyJMUChart under the Forms tab.
• Urgent Care: No appointments required for Urgent Care conditions such as new/recent injuries, cuts that may require stitches, female UTIs, head injuries, acute allergic reactions or difficulty breathing.

Online appointments available on the patient portal, MyJMUChart. 

If you have difficulty scheduling online, you may call 540-568-6178.

Parking is available in the Mason Street Deck. Please call to get a parking code at 540-568-6178.

Not sure if you need an appointment?  You have options:

• Check out the Self-Care Guides 
• Call the Nurse Triage

Rescheduling and Canceling Appointments

All appointments scheduled online or by phone can be canceled online. Any cancellation or rescheduling for Nutrition or Travel appointments must be made by calling the Health Center.

Please provide at least a one-hour cancellation notice, this includes rescheduling.

There is a fine for those who are late, do not show or do not provide the required cancellation notice.

**If the University is closed or delayed due to inclement weather, we will be on the University's schedule. If you have an appointment during that time, please reschedule using MyJMUChart or when the university opens call (540) 568-6178 option 2.**

To send or receive messages from your provider:

• Click on Messages tab 
• Find your provider's last name
• Works like email

To access more information about my condition: 

• Click on Education tab 
• Review any specific documents about your current condition or visit reason
• Also available here is self-care information for common symptoms experienced by college students

To review the treatment plan discussed at my visit: 

• Click on Visit Summary tab 
• Review the visit summary for the day you were seen 

To review my lab results:  

• Click on Lab Result tab 
• Review results from the day you were seen 

To submit a form: 

• Clinic on Forms tab 
• Choose the appropriate form to submit
• Examples include the Tb assessment form, STI screening form, PREP screening form, GYT form
  

To update my phone number and/or address: 

• Phone number and address changes must be submitted through MyMadison
• This information will be automatically transferred to your MyJMUChart

To get a copy of your bill: 

• Click on Statement tab
• Go to the appropriate date of service (the day you were seen in the office)