Health Insurance provided by JMU

Students enrolled in James Madison University Study Abroad programs will be covered by a medical insurance policy administered by Cultural Insurance Services International (CISI) for the period of time that they are participating in the JMU program. This is basic health coverage of up to $250,000 and covers medical evacuation. More information concerning the insurance plan will be distributed with your orientation materials. Insurance cards and information regarding your plan will be sent via email before your program begins. Additional information and support services can be found by using the CISI Client Portal or CISI Traveler App. Click here for portal access information. Cancelling your current U.S. policy is not advised. Disruption of coverage could cause problems when reinstating.

Use the resources linked below for more information on JMU's coverage portfolio:

• Insurance policy information for July 2023-June 2024
• Dr. Please App for telehealth appointments
• Remote Behavioral Health for urgent and non-urgent outpatient mental health counseling
• Travel Eye App for tracking global threats and managing risk abroad

James Madison University students or faculty/staff participating in official university business independently from the Center for Global Engagement (CGE) programming may purchase the discounted JMU group study abroad plan directly through CISI. Please contact Agnes Choi for self-enrollment instructions.

Trip Cancellation Insurance

In addition, students are encouraged to research and decide if travel and trip cancellation insurance would be beneficial to them. Often this type of insurance provides monetary support for non-refundable expenses and service charges imposed by public carriers and travel suppliers, including baggage loss or delay. Be sure to note within the policy any omissions to the coverage offered.

JMU does not represent or act as an agent for students, and cannot control the acts or omissions of any host institution, host family, transportation carrier, hotel, tour organizer or other provider of goods or services involved in the program. In the event of a voluntary withdrawal, JMU may be unable to refund student fees; however, students may make claim for unrecoverable expenses through a travel insurance provider.

List of Providers

This alphabetical list of insurance providers is compiled as a resource. JMU does not endorse any of the insurance companies or their services with the exception of Cultural Insurance Services International (CISI) for health insurance for study abroad program participants.

• ASA, INC.
  International Health Insurance
  P.O. Box 93100
  Phoenix, AZ 85070-3100
  1- 888-ASA-8288
  www.asaincor.com
• ASSOCIATED INSURANCE PLANS INTERNATIONAL, INC
  1301 S. Wolf Rd. Ste. 403
  Prospect Heights, IL 60070
  1- 800- 452-5772
  www.a-i-p-i.com
• Generali Global Assistance 
  P.O. Box 939057
  San Diego, CA 92193-9057
  1-800-873-9855
  https://www.generalitravelinsurance.com
• CULTURAL INSURANCE SERVICES INTERNATIONAL (CISI)
  River Plaza
  9 West Broad Street
  1-800-303-8120
  www.culturalinsurance.com
• GATEWAY PLANS
  Underwritten by AIG
  1255 23rd St. NW, Ste. 300
  Washington, DC 20037
  1-800-282-4495
  1-202-367-5097
  www.gatewayplans.com
• GLOBAL TRAVEL INSURANCE
  2438 West Vancouver, BC, #216
  V7V1LD
  Canada
  1-604-913-1150
  1- 800-232-9415
  globaltravelinsurance.com
• HTH WORLDWIDE INSURANCE SERVICE
  One Radnor Corporate Ctr., Ste 100
  Radnor, PA 19087
  1-877-424-4325
  www.hthworldwide.com
  www.geobluestudents.com
• HEALTHCARE GLOBAL 2000
  (WALLACH & CO. or HealthCare Abroad)
  107 West Federal St.
  P.O. Box 480
  Middleburg, VA 20118-0480
  1-800-237-6615
  1-540-687-3166
  www.wallach.com
• INTERNATIONAL MEDICAL GROUP, INC.
  407 Fulton Street
  Indianapolis, Indiana 46202
  1-866-368-3724
  1-317-655-4500
  www.imglobal.com
• INTERNATIONAL SOS ASSISTANCE
  Eight Nishominy Interplex
  Suite 207
  Trevose, PA 19053
  1-800-523-8930
  www.internationalsos.com
• INEXT INSURANCE
  300 Fore Street
  Portland, ME 04101
  www.inext.com
  Tel: 207.553.4278
  Email: info@inext.com
• MEDEX ASSISTANCE
  8501 LaSalle Road, Ste. 200
  Towson, MD 21286
  1-410-453-6300
  www.medexassist.com
• PENTECO
  P.O. Box 20069
  Alexandria, VA 22320-9804
  1-800-247-5575
  www.visitinsurance.com
• PETERSEN INTERNATIONAL UNDERWRITERS
  23929 Valencia Blvd.
  Suite 215
  Valencia, CA 23929
  1-800-345-8816
  www.piu.org
• T.W. LORD & ASSOCIATES
  International Benefits Division
  P.O. Box 1185
  Marietta, GA 30061
  1-800-633-2360
  https://www.lordandassociatesins.com
• TRAVEL ASSISTANCE INTERNATIONAL
  9200 Keystone Crossing
  Ste. 300
  Indianapolis, IN 46240
  1-800-821-2828
  www.travelassistance.com
• TRAVEL GUARD
  1145 Clark Street
  Stevens Point, WI 54481
  1-800-826-4919
  www.travelguard.com
• TRAVEL INSURED INTERNATIONAL
  52-S Oakland Ave
  P.O. Box 280568
  E. Hartford, CT 06128-0568
  1-800-243-3174
  www.travelinsured.com
• TRAVEL-INSURANCE-ONLINE.COM
  0870 755 6101
  14-18 Heddon Street
  London W1B 4DA
  www.Travel-Insurance-Online.com
• TRAVEL INSURANCE SERVICES
  Inter-Medical Division
  2950 Camino Diablo, Ste 300
  Walnut Creek, CA 94597-3991
  1-800-937-1387
  www.travelinsure.com
• TRAVMED
  (TravelSafe Insurance Co.)
  P.O. Box 7050
  40 Commerce Drive
  Wyomissing, PA 19610
  1-888-885-7233
  www.travelsafe.com
• UNIVERSAL SERVICE AND ASSISTANCE
  1-800-770-9111
• WORLDWIDE ASSISTANCE SERVICES
  1133 15 th St. NW, Ste 400
  Washington, D.C. 20005
  1-800-777-8710
  www.worldwideassistance.com