Immunization/TB Screening Form and Medical Records

 What happens if the Immunization Form/TB screening is not submitted, is submitted late, or is incomplete?

An academic hold will be placed on any student account that is missing all or part of the required immunizations and TB Screening. The academic hold will occur within 2 weeks of the start of classes. This means the student will not be able to add any classes to their schedule. For students who continue to be noncompliant, a $50 fine will be assessed on or about October 1st. These students will have to pay the $50 fee to the University Business Office (located on the 5th floor of the Student Success Center).

Since the immunization form and TB screening are considered sensitive personal information, all communication will be with the student directly through secure messaging on MyJMUChart regarding completeness of their record and what steps they may need to take to complete these requirements.

 What is considered an official immunization record?

An official immunization record may be any of the following as long as it contains the same immunizations required by the University Health Center:

  • Printout from a medical provider

  • High school immunization records

  • Immunization records from previously attended colleges and universities

  • Military immunization records

  • International official immunization book "yellow book"

 Where can a student get their immunizations?

  • Medical provider's office

  • Most urgent care centers

  • Health departments

  • Some pharmacies

Starting move-in day, incoming first-year students living on-campus may schedule an appointment with the University Health Center to receive immunizations.

 Is a physical required?

We do not require a physical, only documentation of the required immunizations and a TB Screening. We will accept official immunization records from schools or medical providers. All required immunizations must be listed and up to date, including the online TB Screening.

 Is there a waiver for parents/families to have access to their student's medical records?

We are unable to grant blanket access to a student’s medical records. Each time a student visits the UHC, they are asked if they give permission to discuss details of their appointment with their parents/guardians/other specified individuals about their visit. It is up to the student to decide who has access to their medical records. This is consistent with federal security and privacy regulations.

Medications, Prescriptions, and the UHC Pharmacy

 Will your pharmacy fill or refill prescriptions from a home medical provider?

Our pharmacy can fill or refill some prescriptions written by an off campus medical provider. The UHC pharmacy does not carry controlled medications (such as Adderall or narcotics.) See this list of over-the-counter medicines and medicinal products that are available for purchase from the pharmacy.

 If a student is on prescribed medications, will you keep them at the UHC or do they have lock boxes in the residence halls?

Students are responsible for keeping their own medications. We recommend they bring a lock box with them if they are on medications that could be abused (including scheduled substances such as Adderall).

 Where can a student get ADHD medication?

There are a few options for students to obtain their ADHD medication since our providers do not prescribe, and our pharmacy does not dispense these medications:

  • The student may take their written prescription to a local pharmacy.  There are some in walking distance to the university, or on the bus route.

  • Parents/Families may choose to send the written prescription or medication directly to the student.

  • If a student needs to be prescribed ADHD medication, we recommend having your local medical provider refer them to someone in the Harrisonburg area.  You may call Sentara RMH for a physician referral at 1-800-SENTARA or visit their Find a Doctor site.

 Where can a student get birth control pills?

Students can make an appointment in our Women’s Health Clinic to receive a prescription for birth control pills. Our pharmacy carries several brands at competitive costs. If a student would like a brand that we do not carry, we can write a prescription to be filled at a local pharmacy.

If a student is currently on birth control pills from their local medical provider, they can transfer their prescription to our pharmacy. If they want to bill insurance, we recommend transferring their prescription and filling it at a local pharmacy, or having the birth control pills mailed to them.

Services and Access to Care

 What do students do if they get sick?

Learning to implement self-care and understanding when it’s appropriate to seek medical care is an important part of a young adult’s life. To assist in this understanding, we strongly encourage students to utilize our available self-care resources; these resources are for self-limited illnesses (conditions that are healed by the body’s immune system and can be treated at home without seeing a medical provider). 

For general and routine care, students may make an appointment at General Medicine through MyJMUChart. If a student is experiencing an urgent medical need, they may come to our Urgent Care.

 How many medical providers are on staff?

We have eight full-time medical providers on staff: three physicians, three nurse practitioners and two physician assistants. In addition, we have six full-time registered nurses, a full-time pharmacist, a part-time registered dietician and several part-time medical providers.

 What if a student isn't sure if they need to make an appointment to see a medical provider?

We provide a Talk To A Nurse option during regular business hours. Students will speak with a Registered Nurse to help determine the best course of care for a medical problem.

 What if a student needs to see a medical provider when you are not open?

We suggest utilizing one of our local urgent care centers, or the Sentara RMH Emergency Department.

Most insurance providers have 24-hour nurse advice lines; we encourage students to utilize this option if it is available through their insurance.

 If a student will not have a car, do you provide transportation?

We do not provide transportation. We suggest students utilize the local bus transit system, ask friends for rides, take a cab, or Uber.

 If a student is hospitalized, how will their parents/families be notified?

If a student is hospitalized and able to communicate with hospital staff, the student will determine who is notified and has access to their medical information.

If a student is hospitalized and unable to communicate with hospital staff, the hospital will contact the JMU Police Department. The JMU Police Department will contact whoever they have listed as an emergency contact in MyMadison.

 Can students get their lab work done at the UHC?

Yes, students can either upload their orders to MyJMUChart, or they can be faxed to our Health Information department for review and approval. Once reviewed, students will receive a secure message through MyJMUchart regarding approval. If approved, the student can then call the Health Center for an appointment and to verify costs. All results will be sent to the ordering medical provider.

 Do you offer flu shots for students?

Absolutely! We host a two day flu vaccine clinic in October. We contract with a third party to administer flu shots, and they accept a variety of insurances (students will also receive a receipt to submit for potential health insurance reimbursement; it is important to keep the receipt). Students will receive an email with this information in advance.

 Do you administer allergy shots?

Yes, read more about our Allergy Clinic.

We have an allergy serum drop-off for incoming first-year students during move-in on August 20 between 8 a.m. - 4:30 p.m. and August 21 between 8 a.m. - 4:30 p.m. Students may bring their allergy serum to the General Medicine entrance of the University Health Center, located on the second floor of the Student Success Center.  Students are asked to provide orders from their home medical provider along with their telephone and fax number in case they need to be reached for questions.

Parents, family members and guardians are welcome to accompany students when they bring their allergy serum to the health center.

Allergy injections will not be given during the week of move-in.

 If a student has a life-threatening allergy, what do they need to do?

We recommend that students do the following:

  • Carry their self-administered epinephrine (if they have one)

  • Contact the Office of Disability Services for appropriate accommodations

  • If the allergy is food related, visit to complete an action plan and contact Dining Services

  • Wear a medical alert bracelet or necklace

  • Include in the brief health history on MyJMUHealth

 For students with a chronic condition (Diabetes, Crohn's, etc.) can you be their health care provider and help them manage their condition?

We are able to manage routine illness and injury regardless of chronic conditions. However, if the chronic condition complicates the situation, a student may need to consult with specialist in the community; we can help make the referral.

We recommend being knowledgeable about local specialists and having a referral made in advance from your local medical provider in the event that a student needs to be seen immediately for their chronic condition. You may call Sentara RMH for a physician referral at 1-800-SENTARA or visit their Find a Doctor site.

We have a Registered Dietician on staff to help students manage chronic conditions that require nutritional attention. The Office of Disability Services is a resource for academic accommodations, and the Office of Residence Life is a resource for housing accommodations.

View our Chronic Care Guide for more information.

 If a student has depression or anxiety, do you treat that?

The Counseling Center has a variety of services available to help with mental health issues.


 Do you bill insurance?

No, but there is no fee to see a UHC medical provider. Some of our services have nominal fees, but generally our costs are kept to a minimum. Students may access their receipts for possible health insurance reimbursement via their MyJMUChart secure portal (reimbursement varies, contact your health insurance carrier to determine what is covered).

Students are expected to pay any incurred costs at the time of their visit. We accept:

  • We typically accept Cash but are not at this time due to COVID-19

  • Check (made payable to JMU)

  • FLEX (on the JACard)

  • Discover, MasterCard, or Visa credit card (in the student's name)

  • Flexible Spending Account Cards (health flex benefits card)

  • Android Pay

  • Apple Pay

 If you don't bill insurance, why does a student have to upload a copy of their health insurance card to MyJMUChart?

We strongly suggest that students upload their insurance cards onto MyJMUChart as well as have a copy with them. This is needed in the event they would have to go to the emergency room, need an x-ray, or if we help refer them to a specialist.

 What if I don't have insurance?

Although the Health Center does not accept insurance as a form of payment, we take health seriously and are committed to supporting the student body. Because of the ongoing changes in the insurance marketplace, the Health Center has an agreement with McGriff Insurance Services, a local insurance broker. McGriff Insurance, in partnership with American Exchange, is available and qualified to provide insurance expertise for currently enrolled JMU students and their parents/guardians. For more information, see Insurance page.

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