Below are several resources that may be helpful for faculty or staff involved in online programs or courses at JMU.
Best Practices
Regular and Substantive Interaction (RSI) -- Guidance from the U.S. Department of Education on requirements around instructor involvement and student engagement.
Teaching Considerations and Commitments - This brief resource document addresses two important areas to keep in mind as departments think about offering courses in online or hybrid formats. The first is a list of considerations to help departments address a range of student, faculty, and curricular needs. The second presents research-based guidelines for good teaching, regardless of modality, and thus serves as a set of principles to help us realize our commitments to high-quality instruction.
Quality Matters Rubric -- A set of eight General Standards and 44 Specific Review Standards used to evaluate the design of online and hybrid courses. Foundation for all Quality Matters training.
Support
Teaching Online, Hybrid, or Hyflex Courses at JMU - A comprehensive guide for JMU instructors who want to or are teaching online. Experts share advice and best practices for teaching online, hybrid, and hyflex courses at JMU.
Libraries' Consultation Request - Request a consultation with one of Libraries' online learning experts.
Center for Faculty Innovation - provides comprehensive professional development opportunities for JMU faculty at all levels and stages of their careers.
IT Help Desk - The central point of contact for computing support and needs. 540-568-3555 or helpdesk@jmu.edu
Computing Labs - General use computing labs, wireless and remote printing, lab reservations and software installation requests, assessment and testing facilities and more.
Test Scoring Center - Provides scansheet test scoring and reporting services. (Scansheet test scoring is transitioning to "Bubblesheet" scoring May 20, 2025. See https://www.lib.jmu.edu/gradescope-bubble-sheet-replacing-scantron/ for more information.
Office of Faculty Success - Offers both direct faculty support through programming/events and indirect support through advocacy and resources.
Connect to Campus
JMU Faculty/Staff Portal - Faculty and staff web portal with links to frequently used applications such as email, MyMadison, and Canvas. This webpage also includes links to campus resources, news, and announcements.
JMU Campus Directory - A searchable listing of JMU faculty, staff, students and departmental offices.
Training
Technology Training Workshops - Courses and options to learn more about computing, technology, instructional technology and specific software. The "Computing@JMU" workshop is designed specifically for new employees.
LinkedIn Learning @JMU - Free video tutorials on software, design, and business skills. Learn to use Canvas, SharePoint, Windows, Mac OS, Access, Excel, PowerPoint, and more.
Workshops from the Libraries - Course design, technology integration, and technology training.
Design for Learning Institute - Self-paced faculty learning community hosted by JMU Libraries.
Quality Matters Workshops - The Quality Matters organization offers a wide variety of workshops designed specifically for higher ed instructors to build instructional skills and knowledge around online teaching. The Quality Matters Rubric is the foundation for each offering.
