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Associate Director, Case Management
heishmwc@jmu.edu
Contact Info
Pronouns: He, Him

What I do in OSARP

Among other things, my main responsibilities include:

  • Supervise the Organizational Accountability staff and the Administrative/Front Desk staff.
  • Receive and process all reports sent to OSARP for individual students, recognized student organizations, and student groups; Work with internal and external campus and community partners on the reporting process; Administrative oversight for all investigation and accountability processes in OSARP.
  • Case Administrator for minor, major, and flexible cases and cases that involve possible outcomes of suspension, expulsion, or notice of trespass from JMU and/or removal from all university housing (in all OSARP processes).
  • Advise individuals on the processes and options offered by OSARP and the university.
  • Facilitate outreach with internal and external campus and community partners regarding OSARP, individual and organizational accountability processes, and restorative practices.
About Me

I graduated from JMU in 2008 with a B.S. in Sports Management. During that time, I was an Resident Adviser (RA) in Ikenberry Hall and Hall Director in Frederikson Hall. After undergrad, I worked in the golf industry for a year before returning to JMU in 2009 to be a Full-Time Hall Director (Chandler Hall and Shenandoah Hall) in the Office of Residence Life. While working for ORL, I completed a Master of Education degree in College Student Personnel Administration (CSPA). I also served as an Area Director for seven years in ORL, working directly with RAs, Hall Directors, and overseeing four different areas of campus (Village, Hillside, Grace Street, and Skyline). I have been in my current role with OSARP since July 2019 and I am also a candidate for PhD in the School of Strategic Leadership Studies at JMU, with an expected graduation of May 2025.

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