If you or someone you know is in immediate danger or has an immediate health/safety concern, call the JMU Police at 540-568-6911

The Office of Student Accountability & Restorative Practices (OSARP) at James Madison University receives and responds to reports of alleged misconduct by individual students, recognized student organizations, and students groups, as they are defined in the Student Handbook.

OSARP typically reviews and responds to reports:

OSARP processes should not be confused with other university or external investigation and/or conduct processes. For more information on those processes, use the drop-down menus below under "How to Report Other Information"

Report Alleged Misconduct to OSARP

Any JMU student, faculty, or staff member wanting to report alleged misconduct involving a JMU student may contact OSARP to learn more about their options and our processes. If the alleged misconduct is being reported by a non-JMU individual, OSARP may be able to provide a process if the alleged misconduct follows the guidelines listed in the “Jurisdiction - Students” section of the Student Handbook. Faculty/staff are also encouraged to consult our “Faculty & Staff Resources” page for more information on addressing disruptive student behavior before reporting information to OSARP. Generally, our office offers two processes to address alleged misconduct involving a JMU student:

  • Individual Accountability Process - Used to address alleged violation(s) of university policy as outlined in the Standards and Policies section of the JMU Student Handbook. Each policy has specific details of what constitutes a violation.

  • Restorative Practices - Used to facilitate students taking active responsibility for their actions to repair and heal any harm created. OSARP creates a safe space for all involved participants to have their concerns heard and then works with participants to help address concerns in the best possible way for them. This approach allows individual growth, while promoting community and empowering participants to repair the harm that has occurred.

If an individual is interested in learning more about these processes offered by OSARP, an advising meeting is scheduled for the Reporting Party (i.e., person who experienced harm as a result of the alleged misconduct) with an OSARP staff advisor. During this meeting (which can be conducted in-person or virtually), the OSARP staff advisor will learn more about the alleged misconduct, explore the needs of the Reporting Party, and explain the Individual Accountability Process, Restorative Practices, and the Reporting Party’s role in either process. The OSARP staff advisor will also review what is needed from a Reporting Party in order to pursue either process.

A Reporting Party is not required to pursue an OSARP process after their meeting; it is simply a way for the Reporting Party to ensure they have the information and resources necessary to understand their options and decide if pursuing an OSARP process is the right decision for them.

Before meeting with OSARP, a Reporting Party is encouraged to consider the needs and obligations that arise as a result of the alleged misconduct and their goals for meeting with OSARP. This document can help a Reporting Party prepare for their advising appointment.

To schedule an advising meeting with OSARP staff, please contact our office.

OSARP processes should not be confused with a criminal or civil process through the local courts. If you are interested in pursuing a criminal or civil process, please contact local law enforcement and/or an attorney for advice and guidance.

Report Alleged Misconduct for an Organization

Any JMU student, faculty, or staff member wanting to report alleged misconduct involving a recognized student organization or student group may do one of the following:

  • Submit a report using the online reporting form above
  • Schedule a meeting with OSARP to learn more about the process and about submitting a report

If the alleged misconduct is being reported by a non-JMU individual, OSARP may be able to proceed if the alleged misconduct follows the guidelines listed in the “Jurisdiction - Recognized Student Organizations and Student Groups” section of the Student Handbook.

The decision to initiate the Organizational Accountability Process, based on report(s) received by OSARP, is at the sole discretion of OSARP. The Organizational Accountability Process outlines the criteria used by OSARP to assess report(s) and is the process used by the university to investigate and/or review the alleged misconduct of recognized student organizations or student groups as defined in the Student Handbook. Individual(s) submitting a report(s) are encouraged to familiarize themselves with this process prior to submitting a report(s).

What to Include in Your Report

OSARP's ability to assess, investigate, and/or review report(s) depends on the timeliness, accuracy, and specificity of the information provided. You are encouraged to provide as much information as possible so proper evaluation can occur for the alleged misconduct. When using the “Report Alleged Misconduct for an Organization” link above, you will be asked to provide specific and detailed information, including but not limited to:

  • Name of the organization(s) or group(s) involved
  • Name of any student(s) involved
  • Date(s), semester(s), time(s), location(s), and academic year(s) in which the alleged misconduct occurred
  • Any attachments, documents, or files related to the alleged misconduct
  • Your relationship to JMU (e.g., student, faculty/staff, community member, etc.)
  • Your name and contact information (see “Anonymous Reporting & Participation in the Process” below for more information)

The most important aspect of the report you submit is the description of the alleged misconduct. This is where you provide a specific and detailed account of the information you have. It is vital to provide as much information as possible since the university may be limited in its response or may be unable to pursue a process if insufficient information is provided, as determined by OSARP.

The following are examples of descriptions that DO provide specific and detailed information. Generally, it is best to describe the acts and behaviors in detail rather than only reporting that something occurred. Also, if you are reporting what someone else experienced, you should provide your information and their information, including how you came to know about their experience and as much detail about their experience as possible:

  • “During an ORGANIZATION event on DATE at LOCATION, new members were forced to consume large amounts of alcohol and perform physically strenuous tasks. Specific individuals involved include senior members NAME and NAME. The activities took place in LOCATION. I witnessed several new members vomiting and one fainting due to excessive alcohol consumption.”
  • “New members were subjected to verbal abuse and forced to perform humiliating tasks in front of other members on DATE at LOCATION. Specific individuals involved include senior members NAME and NAME. The incident occurred in LOCATION. One new member, NAME, was in tears and visibly distressed.”
  • “My sibling, NAME, was forced to participate in a hazing ritual for ORGANIZATION. He was blindfolded and made to perform strenuous physical activities, including push-ups and running laps, while being shouted at and called demeaning names. This took place in LOCATION on DATE, at around TIME. NAME was also deprived of water during the activity.”

The following are examples of descriptions thatDO NOT provide specific and detailed information, which limits OSARP from responding or pursuing a process:

  • “I heard that some new members of ORGANIZATION were hazed. It involved drinking. I don’t know the names of the people involved.”
  • “I heard that there might be hazing happening at the university. Please investigate.”
  • “I experienced hazing and forced alcohol consumption by ORGANIZATION.”
  • “While walking by an off-campus party for ORGANIZATION, I noticed members being hazed.”

If an individual would like assistance with the reporting process, they can contact OSARP to schedule a meeting. If a report is submitted that has limited information, and the individual who reported provides their name and contact information, OSARP will follow-up with the individual who submitted the report to seek clarification on the information provided and/or to provide additional opportunities to submit information.

Anonymous Reporting & Participation in the Process

  • Though initial anonymous reports of alleged misconduct for recognized student organizations or student groups are permitted, doing so may limit OSARP’s ability to investigate and/or respond. Additionally, there is no time limit for reporting alleged misconduct, but the longer an individual(s) waits to submit a report, the more difficult it may be for OSARP to obtain information and/or make determinations on an alleged policy violation(s). Those who are aware of alleged misconduct for recognized student organizations or student groups are encouraged to report it to OSARP as quickly as possible.
  • While an anonymous report(s) can be used to initiate the Organizational Accountability Process, the university cannot guarantee any request for anonymity after the Organizational Accountability Process begins. The university is required by law to provide organizations with reasonable notice of the alleged policy violation(s) and a summary of the report(s) with enough information for the organization to understand the alleged policy violation(s) in order to present their perspective. Organizations must be able to review and respond to all information presented to the Organizational Accountability Investigator(s) and/or decision maker(s), requiring any information gathered in the Organizational Accountability Process to include the identification of people, places, and events.
  • If the university determines, at any point in the Organizational Accountability Process, there is elevated risk to individual or campus safety, OSARP will typically proceed with the Organizational Accountability Process, including an Organizational Accountability Investigation Process, using any information received, which may include information provided by a Reporting Party(ies), regardless of their desire to be anonymous. In these circumstances, the Reporting Party(ies) known to the university will not remain anonymous in any report that is received, will be informed of the university’s decision to proceed with the Reporting Party(ies)’s information provided, and will be given the opportunity to participate in the Organizational Accountability Investigation Process and any subsequent proceedings. OSARP will also reach out to non-confidential faculty and staff who a Reporting Party(ies) may have provided information to about the incident(s) and request their participation in the investigation and/or review of the matter.
Resources for Students

OSARP will grant immunity from individual disciplinary action based on hazing or personal consumption of drugs or alcohol where such disclosure is made by a bystander not involved in such acts in conjunction with a good faith report of an act of hazing in advance of or during an incident of hazing that causes injury or is likely to cause injury to a person. However, if a case has already been reviewed to address the witness's personal consumption of drugs or alcohol, OSARP will not revisit the outcome of that case.

More information regarding OSARP’s Enlightened Citizen Amnesty Process for individual students, which pertains directly to alcohol and drug consumption and/or possession for both bystanders and the affected party, can be found in the “Alcohol and Drug Information” section of the Handbook.

The Student Handbook and the Standards of Conduct & Policies prohibits students or recognized student organizations from "engag[ing] in, or direct[ing] through a third party, any activity which disrupts, unfairly influences or obstructs a Title IX process, OSARP process, Honor Council process, University Policy 1324 process, or other conduct process at JMU." See the Interference or Retailiation in a University Process policy for examples of activites which are considered interference or retaliation.

If you have experienced interference or retailation from a student or recognized student organization, see the information and guidelines on the "Reporting to OSARP" webpage.

OSARP and James Madison University are committed to the success and well-being of all students, recognized student organizations, and student groups. 

Please see the information and links below about the on-campus resources that can provide ongoing mental and behavioral health support to: 

  • Any student who reports to OSARP an alleged act of hazing or other alleged misconduct by a student, recognized student organization, or student group 
  • Any student who reports to OSARP an alleged act of bullying experienced as a result of a report of an alleged act of hazing or a report of other alleged misconduct by a student, recognized student organization, or student group 
  • Any student going through an individual or organizational OSARP process 

Counseling Center 

The Counseling Center is staffed by competent, experienced mental health professionals who, as part of the larger University community, are dedicated to the personal, social, and academic development of all JMU students. The primary focus of the Counseling Center mission is to provide the highest quality individual and group counseling to students struggling with problems common to a college population. 

TimelyCare + JMU 

James Madison University has partnered with TimelyMD for students to have access to virtual mental health and well-being services for free through TimelyCare. Students do not need insurance and do not need to visit the JMU Counseling Center to access TimelyCare services. Through this partnership, each calendar year students will have access to: 

  • TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at any time (i.e. anxiety, relationships, depression, school-related stressors, etc.). Students can connect to TalkNow within minutes to discuss any level of concern, from conflicts with roommates to more serious mental health crises. 
  • Scheduled Counseling: Up to 12 scheduled telehealth counseling visits annually with a licensed mental health provider, either in Virginia or the rest of the U.S. Choose the day, time, and mental health provider that best works for you. 
  • Psychiatry: Scheduled appointments are available, and no referral is needed. Learn how to access care. (NOTE: Because of federal health regulations, TimelyCare providers are not able to prescribe controlled substances, see FAQ for more information). For more information about prescriptions, please call TimelyCare 833-4-TIMELY. 
  • Health Coaching: Schedule virtual appointment(s) with a certified health coach to talk about: nutrition, exercise, sleep habits, mindfulness, and/or goal setting to enhance health and well-being. 
  • Peer Community: This anonymous, peer-to-peer support within the TimelyCare app provides students a place to connect with other students across the country who face similar challenges. Peer-to-peer support is not a substitute for counseling from a licensed mental health provider. However, it can be a step that students take to experience support from peers. 
  • Self-Care Journeys & Content: Visit the “Explore” page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics. 

Students have access to TimelyCare services 365 days a year. That means you have access during breaks, after-hours, and any time you need support. Visit timelycare.com/jmu to get started. 

Graduating and unenrolled students will lose access to TimelyCare services within 30 days of graduation and/or unenrolling from JMU. If you are using TimelyCare currently, planning to graduate or unenroll, and would like assistance in connecting with new providers following graduation/change in student status, call 1-833-4-TIMELY and ask for care navigation for support in connecting with a community provider. For additional information about community mental health resources, you can also visit the Counseling Center’s Community Resources page. 

Madison Cares 

Madison Cares is a centralized program through JMU’s Dean of Students Office for departments, students, parents, and community members to refer or consult about students of concern while operating as an extended arm to students experiencing varying levels of social, emotional, academic, or mental-health stressors. 

Students, university personnel, community members, or family members can submit a Care Referral online about a student they are concerned about through the Madison Cares program. Dean of Students staff will respond and address any concerns by providing care outreach, university resources, and direct support. We want our campus partners and students to understand the potential at-risk indicators, to refer students of concern to Madison Cares, and to respond to the call of reaching out and caring for our students in need. 

JMU Police 

James Madison University provides full-service police protection to the campus community through its police department. Patrol units patrol the campus 24 hours a day, seven days a week while enforcing state statutes, protecting property, and responding to reported criminal incidents and traffic concerns. Four patrol officers augment the Harrisonburg Police Department within the City of Harrisonburg with servicing off-campus student housing areas adjacent to campus. 

JMU Victim Advocacy services act as a safe, confidential, welcoming, and inclusive resource for JMU students. For more information, including how to schedule an appointment, visit Victim Advocacy's webpage.

For additional resources, including other offices at JMU that can support students:

OSARP's Frequently Asked Questions

Resources - Students

JMU Student Gateway

Report Other Types of Alleged Misconduct

If you or someone you know is in immediate danger or has an immediate health/safety concern, call the JMU Police at 540-568-6911

Individuals who want to report incidents of Sexual Misconduct or Title IX Sexual Harassment, or want to learn more about their options, should contact Title IX Office.

If you believe a crime has been committed against you or someone in the JMU Community, please contact JMU Public Safety immediately at 540-568-6911 or visit the Public Safety website.

Our office is also separate from the criminal process and our staff members are not lawyers. For legal support, refer to the VA state bar referral service at (800) 552-7977.

An OSARP alleged policy violation should not to be confused with an academic Honor Code violation for an individual student. Honor Code violations are specified in the Honor Code and seen by the JMU Honor Council. For more information, visit the Honor Council website.

Individuals who want to report incident(s) of Discrimination, Harassment, or Retaliation (see JMU Policy 1324), or want to learn more about their options, should contact the Office of Equal Opportunity. Campus access or accessibility barriers can be reported HERE.

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