Overview

OnBase is a document imaging and management solution used by departments to electronically collect, store, and manage scanned documents and business files. 
Who can use this Service?

Any departments affiliated with JMU that wants to scan and electronically store documents may use OnBase.  Initial setup, access, and training are required and provided by Information Technology.
How can I get this Service?

Submit an OnBase Implementation Request including department name and contact information, and a representative from Information Technology will follow up to complete an Imaging Project Requirements form.

For access to an existing OnBase implementation, submit an Access Request.
Where can I get Help/Support?

For OnBase support, email documentimagingsupport@jmu.edu

Information Technology Help Desk at (540) 568-3555, IT Service Portal or helpdesk@jmu.edu

Ask a Question

Report an Issue

More Computing Alerts

News

  • Jan 27 Decorative thumbnail for article Sharing Options in Microsoft 365

    As JMU moves more into the Microsoft 365 cloud space, users should become familiar with how to share files with internal users and external guests.

  • Jan 24 Decorative thumbnail for article New Login Process for Dell Premier

    Recently, Dell made some changes to Premier, and in turn, the process that everyone at JMU uses to access the Dell Premier site will soon change.

Back to Top
Information Technology
Massanutten Hall
MSC 5733
1031 South Main Street
Harrisonburg, Virginia 22807