Overview

OnBase is a document imaging and management solution used by departments to electronically collect, store, and manage scanned documents and business files. 
Who can use this Service?

Any departments affiliated with JMU that wants to scan and electronically store documents may use OnBase.  Initial setup, access, and training are required and provided by Information Technology.
How can I get this Service?

Submit an OnBase Implementation Request including department name and contact information, and a representative from Information Technology will follow up to complete an Imaging Project Requirements form.

For access to an existing OnBase implementation, submit an Access Request.
Where can I get Help/Support?

For OnBase support, email documentimagingsupport@jmu.edu

Information Technology Help Desk at (540) 568-3555, IT Service Portal or helpdesk@jmu.edu

Ask a Question

Report an Issue

More Computing Alerts

News

  • Apr 11 IT Extends Session Times in Okta, Canvas

    Information Technology recently changed the inactivity timeout periods for the Okta Dashboard and Canvas to help reduce the number of required logins.

  • Mar 19 Settling in with Okta

    As you start settling in with Okta, we want to share information regarding the intended behavior of Okta and its differences from Duo.

Back to Top
Information Technology
Massanutten Hall
MSC 5733
1031 South Main Street
Harrisonburg, Virginia 22807