Who can submit content to be displayed?
Any campus student organization or JMU department can submit their content to be approved.

How do I submit or share content to be displayed?
If your department or organization wants to share content, regardless of whether or not you are a current Korbyt user, complete the Digital Signage Submission.

How long will content be displayed?
Content will be shown up to two weeks before the event or deadline.

What content size/scale is accepted?
Content must be submitted with a scale of 16:9 or 1920x1080. Images cannot exceed 96 dpi.

What types of content are supported? 
A wide array of content is supported.  Korbyt software works with:

What is a good location for a digital sign?
Choosing a good location for your digital sign is extremely important. You can have lively, creative, well-designed content showing on your sign, but if it’s in a bad location, your audience will not even bother looking at the screen. Here are some things to consider when choosing a location:

Content - What kind of content will you publish to the sign? Certain types of content are better suited for displaying in specific areas. Wayfinding or directories are more appropriate for signs located near building entrances.  Signs located where people lounge or wait are good for showing events and news items.  Try to avoid placing signs in narrow hallways or areas where people are likely to walk by the sign without looking at it.

Lighting - Light, especially daylight, can wash out a screen and make it difficult to see.  Be cautious about installing signs near windows or low-hanging lights where lighting conditions can detract from a sign’s effectiveness.

Infrastructure - The building infrastructure needs to support a power outlet and network port at a sign’s location.  Facilities Management and Telecom can assess infrastructure support for a sign’s chosen area.

Compliance - The sign must comply with ADA and Fire codes.

How do I join the JMU Digital Signage listserv?
To join, please contact Joe Urgo (urgojt@jmu.edu) or Kevin Conrow (conrowkm@jmu.edu).

How do I access Korbyt?
For access to the program, please contact Joe Urgo (urgojt@jmu.edu) or Susie Hoffman (hoffm2sb@jmu.edu).

My sign is not running correctly.  What should I do?
Most problems can be corrected by simply rebooting the media player.  If rebooting does not resolve the problem or if you are unable to access the media player, please report your problem to the Information Technology Help Desk at 568-3555 or helpdesk@jmu.edu.