Will Spirion Identity Finder search my emails?

Yes. The program will search all email in your JMU email account and also any email you may have stored on your computer.

Will Spirion Identity Finder run on a Mac?

Yes. A version of Identity Finder is available for macOS.

How long does it take Spirion Identity Finder to scan my computer?

The first time it may run for several hours, at least. It depends largely on how much data you have and how fast your computer is. After that, it usually completes in less than 15 minutes, since Spirion Identity Finder is only checking new files and files that have changed since the last scan.

Can I use my computer while Spirion Identity Finder is scanning?

Yes. Spirion Identity Finder runs at a low priority and should have very minimal impact on your computer’s performance.

Can the scan be run overnight?

Yes.  Just ensure your computer is plugged in if it is a laptop. Spirion Identity Finder will not scan if the computer goes into sleep mode. However, it will resume scanning when it wakes up.

What data will Spirion Identity Finder try to locate?

Spirion Identity Finder is pre-configured to search for credit card numbers, banking numbers, and social security numbers.

What do I do with the scan results?

You need to evaluate the results and determine what to do with the documents identified: shred, scrub, quarantine or ignore.

Can Identity Finder scan for more than credit card numbers, banking numbers, and social security numbers?

Yes. You may elect to have Spirion Identity Finder search for other types of data, including: driver license, birth date, phone number, email address, personal address, and passport number.

Who will have access to the results of the scans?

Only IT Security staff has access to the results of the scans.

Where does Spirion Identity Finder scan?

Spirion Identity Finder scans all local hard drives and JMU email. By default, it does not scan network file storage or external drives such as USB or flash drives.

How will I know if Spirion Identity Finder is installed on my computer?

The Spirion App will be listed on your Start menu (Windows) or in your Finder Applications folder (macOS).

Can I download Spirion Identity Finder to use on my personal use?

No. Spirion Identity Finder is licensed for use on JMU-owned computers only.

How does someone get access to Spirion Identity Finder?

JMU domain-joined managed computers have Spirion Identity Finder installed by default.  It can be found in the Microsoft Software Center (Windows) or in your JMU Self Service Applications folder (macOS).

Is there a JMU policy about storing highly confidential data?

Yes, Policy 1205, Data Stewardship Policy

I created a password in Spirion Identity Finder, but now I can’t remember it. What do I do?

Delete the two Spirion Identity Finder password files:  identityinfo.dat and identityinfo.sqlite 

      On a Windows Computer:

• Click the Start button
• Type %localappdata%\Identity Finder\identityinfo.dat in the Search box (do not press Enter)
• Right-click the filename and select Delete
• Type %localappdata%\Identity Finder\identityinfo.sqlite in the Search box (do not press Enter)
• Right-click the filename and select Delete

      On a Mac Computer: 

• Navigate to /USERNAME/Library/Application Support/Identity Finder/Identity Finder Mac Edition/identityinfo.dat and Delete
• Navigate to /USERNAME/Library/Application Support/Identity Finder/Identity Finder Mac Edition/identityinfo.sqlite and Delete