Setting Up Voicemail
- DIAL 84411 from your phone. (or 568.4411 if off-campus)
- "Hello mailbox (extension). Please, enter your passcode." (if calling from off-campus, you will be asked to enter your extension).
- ENTER PASSCODE 1111 (to initially set up your box)
Voicemail will give you a brief description of the three steps involved in setting up your mailbox - setting a passcode, recording a greeting for your callers and recording your name.
First, you will establish a passcode. When Voicemail says
"Press U (for User Options."
PRESS U (the 8 key on your dial pad)
"User Options. Press P to enter your passcode."
PRESS P (the 7 key on your dial pad)
"Enter digits for your passcode." Your security code may not be less than four digits and no more than fifteen digits. For security purposes the system will not accept codes which are consecutive, sequential or your extension.
ENTER YOUR PASSCODE
Voicemail will repeat your passcode to you. Remember to keep this passcode secret and to change it regularly. (We recommend monthly.)
PRESS U (the 8 key on your dial pad)
"User Options. Press G to record a greeting for your callers."
PRESS G (the 4 key on your dial pad)
"Record a greeting for your callers. (BEEP)"
RECORD YOUR GREETING
Voicemail will prompt you to:
"Press R" (the 7 key on your dial pad) to review your greeting
"Press X" (the 9 key on your dial pad) to save your greeting or
"Press D" (the 3 key on your dial pad) to discard your greeting and record it again.
When you are satisfied with your greeting and have pressed "X" (the 9 key on your dial pad) to save it, you will hear... "Recording complete."
Voicemail lets you hear your greeting one more time.
Next, you will record your name so that you and your callers hear your name in your voice. When Voicemail says,
"Press U for User Options."
PRESS U (the 8 key on your dial pad)
"User Options. Press N (the 6 key on your dial pad) to record your name."
PRESS N (the 6 key on your dial pad)
"Record your name. (BEEP)"
RECORD YOUR NAME
Voicemail will prompt you to:
"Press R" (the 7 key on your dial pad) to review you name
"Press X" (the 9 key on your dial pad) to save your name or
"Press D" (the 3 key on your dial pad) to discard your name and record it again.
Voicemail will close out your session by reviewing your name and passcode. You are now ready to begin using your new Voicemail.
BUT...
ALWAYS PRESS X (the 9 key on your dial pad) TO EXIT THE SYSTEM BEFORE YOU HANG UP!!
Questions or problems with voice mail can be directed to JMU Telecommunications at 568.6471.
