Overview
Generative Artificial Intelligence (gAI) tools can generate text, images, or other data in response to questions or other input provided.
The only gAI tool currently approved for use by the entire JMU community is Microsoft Copilot. Microsoft Copilot is a chat service powered by Artificial Intelligence (AI), specifically the GPT-4 model. It also leverages the DALL-E text-to-image model for image generation. JMU users have data protections when logged into the service, meaning that Microsoft does not monitor access and no data is ingested to train the AI model.
Who can use this Service?
How can I get this Service?
Microsoft Copilot can be accessed at https://copilot.microsoft.com using a web browser.
To protect yourself and JMU, you must click the “Sign In” button at the top right of the page, click “Sign in with a work or school account,” log in with your JMU email address and password, and complete Duo authentication. Once logged in, you will see a shield among the icons at the top right of the page:
Do not use Copilot if you do not see a shield!
If you are unable to login or do not see a shield after login, please reach out for help/support.
Where can I get Help/Support?
Copilot information and training resources are available from several sources, including LinkedIn Learning and Microsoft Learn.
For help with login, accessing Copilot, or ensuring data protections:
Information Technology Help Desk at (540) 568-3555, IT Service Portal or helpdesk@jmu.edu
FAQs
Can I use Copilot when off-campus and still have commercial data protections?
Yes, Copilot will have data protections in place whenever a JMU user is logged into the service, regardless of whether on-campus or off-campus. VPN is not required.
Is Copilot approved for use with sensitive or highly confidential data?
No, at this time the tool is not approved for use with these types of data.
What are the benefits of using Copilot compared to other generative AI services?
Copilot is known as one of the best generative AI services for providing the most-up to date information and comprehensive citations for the answers provided.
Does Copilot have a knowledge cut-off date?
No, Copilot is public and online based, so it continuously learns from user inputs coming from non-commercial customers. Remember that when properly logged into the service, your inputs as a JMU user will not be saved or used to train the model.
Are Copilot's answers considered reliable information?
Understand that all answers may not be accurate or appropriate. AI-generated content should always be closely reviewed by a knowledgeable person before using.
May Copilot be used when I am not logged in?
No, Copilot should not be used in this way. While it is possible to access the Copilot page without a login, you will not have any commercial data protections in place and your input and responses will be saved and used to train the model.
Are there any limitations on how many times I can use Copilot?
Yes, there are limits on the number of responses you can receive per session (per chat) and per day. Current limits are 30 responses per session, and 300 responses per day.
Is Copilot available in Microsoft 365 applications?
JMU is currently evaluating Copilot for Microsoft 365, which is an extra-cost subscription service. This page will be updated when more information is available.
May I use AI services other than Copilot?
All AI tools require review and approval. No gAI or AI tools that haven’t been reviewed and approved by Information Technology are authorized for use with JMU data.
